Privacy policy

This policy explains how we collect, use, and share your personal information. We are committed to transparent data practices and only process information for legitimate purposes.
1. Collection & Use of Personal Data
  1. Data You Provide
    • Name, contact details when creating an account or contacting customer service;
    • Payment information (credit card number, billing address) and shipping details for purchases.
  2. Data from Service Usage
    • Device information: browser type, IP address, unique device identifier;
    • Behavioral data: browsing history, product favorites, location (to optimize delivery).
2. Purposes of Data Use
  • Service Improvement: Analyze preferences to recommend new arrivals;
  • Security: Monitor accounts for fraud prevention (based on legitimate business interest);
  • Communication: Send order updates and promotional offers (opt-out anytime).
3. Cookies & Tracking Technologies
  • Cookie Functionality: Remember preferences and measure ad effectiveness;
  • User Control: You can manage cookies through your browser settings.
4. Data Sharing & Disclosure
  1. Third-Party Partners
    • Share necessary data with logistics and payment providers for order fulfillment;
    • No marketing data sharing with third parties without your consent.
  2. Legal Disclosure
    • Disclose information in response to legal processes or government requests.
5. Data Security & Retention
  • Security Measures: Encrypted transmission (HTTPS), access controls, regular audits;
  • Retention Period: Store data until return period ends, unless required by law.
6. Your Privacy Rights
  • Access & Correction: Request to view or update your personal data;
  • Deletion Request: Apply to delete data under applicable laws;
  • Opt-Out: Object to personalized recommendations or marketing emails;
  • Data Portability: Obtain your data in a structured format.
7. Children’s Privacy
  • Our services are for adults. We will delete data of children under 16 upon discovery.
8. Policy Updates
  • Revised policies will be posted on our website. Continued use signifies acceptance.
9. Contact Us
  • Privacy Email: privacy@jomafashion.store
  • Customer Hotline: +1 503 777 8989 (9:00-18:00 PST, Mon-Fri)